Insights and solutions
A smarter approach
to facility services.
Practical guidance for choosing a provider, defining service scope and improving work organisation.
How to compare
facility cleaning quotes.
Align the scope first. Compare prices second.
Two quotes for the same floor area may cover very different work. Differences often lie in frequencies, materials and periodic tasks.
1. Compare the task list
“Office cleaning” is too general. Check that quotes list the same rooms and tasks: floors, office surfaces, washrooms, kitchens, waste and meeting rooms. Note access restrictions and exclusions.
2. Check the frequency
Daily and weekly cleaning of the same washroom deliver different standards. Ask for a room-by-room frequency schedule. At shift-based sites, clarify whether intervals mean per day, per shift or per visit.
3. Separate the costs
Confirm whether the price includes equipment, cleaning products, paper, soap, bags, periodic work and off-schedule interventions. This makes the total cost and potential extras easier to compare.
4. Ask about checks and continuity
How is the service accepted? Who receives feedback? How is absence cover organised? How are scope changes recorded? The answers should be as specific as the price.
Every zone
has its own needs.
A plan based solely on floor area does not show how intensively a space is used. Add a map of actual usage.
Receptions, kitchens, conference rooms and archives differ in traffic, soiling and visibility. They need different frequencies, priorities and inspection times.
How does this work in practice?
- Group areas with similar usage patterns.
- Identify peak hours and days.
- Assign regular tasks and situations needing extra attention.
- After an observation period, check whether the schedule fits actual needs.
For example, a room used all Tuesday may need more attention than on an empty Friday. Agree changes with the client so that flexibility does not create an unclear scope.
A calendar and observation are enough to start. Sensors can help, but do not create a sound process on their own.
Technology
that leads to action.
Digital tools should shorten the path from need to delivery. We start by asking which problem they should solve.
QR requests
A code in a specific zone can make reporting easier without searching for a contact. Agree who receives the information, how the location is identified and what happens outside service hours.
Task logs and records
A shared log can connect requests, deadlines and completion records. Photos can document selected tasks where photography rules protect people and information on site.
Robots and autonomous machines
For large, repetitive areas, assess routes, obstacles, pedestrian and equipment traffic, charging space and supervision. Decisions should follow a real-world trial and a full cost comparison.
Sensors and demand-based service
Usage data can support planning. Value comes from a clear action rule: who receives the signal, when the schedule changes and how results are checked.
Examples of industry development: Mitie — data-driven services ↗ and CBRE — FM technology ↗.
Resources under control.
Without empty promises.
Responsible facility care starts with suitable methods, correct product dosing and avoiding unnecessary consumption. Consider water, hygiene supplies, packaging and surface durability.
What can be improved?
- Using products for their intended purpose and at the recommended dose.
- Matching supplies to consumption and monitoring stocks.
- Correct sorting within the facility’s existing waste system.
- Planning periodic work in line with surface-care recommendations.
To demonstrate savings, establish a baseline and measurement method first. We do not attach percentage benefits to changes without comparative data.
A specific issue
at your facility?
Tell us about it. Finding a suitable solution is easier when we understand the process, constraints and desired result.
Good working relationships start
with a focused conversation.
Tell us what your space needs. Let’s agree the right scope.